Answers to common questions about myUsage or specific account types.

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What is the difference between the "My Account" and "Online Billing" account types?

The Telstra My Account website was recently launched, it generally starts reporting your usage within 24-48 hours of your new billing cycle.

The Telstra Online Billing website may take a few days before it starts reporting your usage for the new billing cycle. Additionally, the Online Billing website provides a breakdown of your usage (e.g. Calls, SMS, MMS, etc) which is displayed in the application.

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