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My myki details are not showing?
- Verify your username and password is working correctly on the myki website https://www.mymyki.com.au/NTSWebPortal/Login.aspx
- Check your account has not been disabled or locked due to multiple login failure attempts.
- Ensure you type your myki number in the "Card number" field correctly, this is used to determine which myki account to retrieve details for.
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