Support

Answers to common questions about myUsage or specific account types.

Could not find an answer? Please send an email to myusage+support@cmengler.com with a description of your question or issue.

What does "SSL error occured" mean?

The most common cases for an SSL error is due to an issue with the implementation of the SSL library in a specific version of Android.

Current known issues affecting the following providers:

  • Velocity Rewards and Everyday Rewards on Gingerbread v2.3.3, this has been resolved in v2.3.4+ of Gingerbread.
  • myE-Toll New South Wales on Android v4.0.3 and above (Ice Cream Sandwich and Jelly Bean), there is no current workaround.

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