Support

Answers to common questions about myUsage or specific account types.

Could not find an answer? Please send an email to myusage+support@cmengler.com with a description of your question or issue.

My mobile usage does not appear to be correct...

The iiNet Mobile account type requires the display option on the iiNet Toolbox site to be set to either "Uninvoiced calls" or "For the month of [Month][Year]".

The iiNet Mobile account type expects the usage page to contain the "Month" (e.g. "November") and "Year" (e.g. "2011") filter options.

Reference: https://iihelp.iinet.net.au/Keeping_track_of_your_calls_using_the_Toolbox

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